Who we are
Our website address is: https://verelbavmb.com.
Verelba Mind and Body is a Sole Trader business run by Veronica Ebanks BSc MFHT
Based in Luton, Bedfordshire, United Kingdom.
What personal data we collect and why we collect it
We collect and your name, email address, and mailing geographical address in order to manage your enquiry and provide you with information about the services, products you have requested.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Allow us to manage your request for information about our products and services.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use legal plugins and will not in breach of GDPR pass your data onto third parties.
Who we share your data with
In the process of providing products to you we will share your data with Payment handling entities i.e. Paypal, Sagepay and/or mailing companies like Royal Mail, UK Mail etc.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Is not shared in breach of GDPR. We do not share your information with countries outside of Europe.
Additional information
How we protect your data
Your data is securely password protected and securely held on a server. Our website is protected and regularly scanned for malware and viruses. We do not store credit/debit card details.
What data breach procedures we have in place
If a data breach is discovered or brought to our attention the Data Controller will notify data subject/s concerned within 72 hours or sooner. The ICO will also be notified for advice and support.
What third parties we receive data from
We may receive information from postal companies in the event of failure to deliver to a customer.
What automated decision making and/or profiling we do with user data
We do not currently use automated decision making and profiling.
Your Rights Regarding Your Personal Information
Access: You have the right to access personal data we have for you at any time
Right to Rectification: You have the right to request correction of incorrect information we have for you
Right to Erasure: You have the right to request that we delete your personal information from our records.
Note well; we cannot make deletions whilst we are still providing a service to you. Once the service is terminated or completed deletion can be made.
Right to Restrict Processing: You have the right to request how we use your personal information.
Right to Object: You have the right to object to the collection and use of your personal information at any time
Right to Portability: You have the right to obtain a copy of your personal information in a legible and compatible format, e.g. Word or Excel.
Right to Withdraw Consent: You have the right to withdraw your consent for us to use your personal information to send to marketing information to you. If you receive a marketing email you will see a link where you can opt-out of any future marketing.
How Can I Excercise My Rights Regarding my Personal Information:
You may contact the Data Controller via email: veronica@verelbavmb.com
How to lodge a complaint about use of my personal information:
You also have the right to complain directly to the Information Commissioners Office (ICO); who are the regulators who ensure your personal information is used lawfully via this link https://ico.org.uk/concerns/
or call ICO on: 0303 1231113.
